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Guide added by Charles Warner, Nov 08 2012 11:11 AM (Updated Mar 26 2014 06:37 PM)

Part of your licensing benefits means that one of our support technicians will install your software at no extra charge. If you would like to take advantage of this, simply submit a support ticket in the client area.

Note: if you have purchased an IPS Hosted Community your community will be installed for you automatically. You will receive an email when it is done - usually less than an hour. If you do not receive your email please contact support via your client area.

Step One: Requirements
Before installing, you need to make sure that your hosting environment meets the software requirements. Our requirements are listed on our web site and you can also download a script which will check if your server meets the requirements.

You will also need your database information for the install of IP.Board. You will require the database name, the database (SQL) user and password. If you are unsure of this information, you should check with your hosting provider. There is an optional entry for table prefix. This is usually only required if you need to share a database with other third party products.

If you're not sure if your sever meets the requirements, or you need any of the requirements explained, simply submit a support ticket and a technician will be happy to advise you.

Step Two: Downloading
You can download your software from the client area. Once logged in, select "Purchases" from the left-side menu and download the latest version of each piece of software you're installing by clicking your purchase (if you're just installing just IP.Board, you'll only need that, but if you also purchased IP.Gallery for example, you need to download that separately). Please note that IP.Calendar is now a separate application and can be found under the 'download' button on the IP.Board application along with IP.Chat and IP.Converge.
Attached Image: ccs-49-0-32550300-1330011681.png

Once downloaded, unzip the file and it will contain at least an "upload" folder, and possibly "Documentation" and/or "Tools", depending which package you're looking at.

Step Three: Uploading
You now have two choices. Either you may upload the files to your "webroot" so that your forums appear at 'http://www.domain.com' or you may create a new directory on your server named appropriately. If you wanted to access the forums via 'http://www.domain.com/forums/' create a directory called 'forums' in the webroot directory. The "webroot" directory is usually 'public_html', 'www' or 'httpdocs', but this varies from server to server so if you're unsure, contact your hosting provider.

Using your FTP client, you can now move into the directory you wish to upload to (in the example above, we would move into the newly created 'forums' directory) and upload the the contents of the "upload" folder in the expanded zip archive you downloaded. You need to upload all the contents of the upload folder/directory as expanded.

If you are installing more than one piece of software (for example, IP.Gallery in addition to IP.Board) you should also upload the contents of their "upload" folders to the same destination. You can choose to install additional software at the same time or skip this step and install it later.

If you are installing IP.Nexus or IP.Converge, you must ensure your FTP client is set to upload files in binary mode before uploading. IP.Nexus requires either IonCube or Zend Optimizer to run. For all other products, auto mode is usually fine.

Once you have finished uploading the files, you need to rename "conf_global.dist.php" to "conf_global.php". If you have uploaded IP.Content at the same time you will need to rename "media_path.dist.php" to "media_path.php"

You should then CHMOD the files and directories. Below is a list showing the file structure and recommended permissions for the files and directories in the IPS Community Suite. The values may vary from system to system, if in doubt, please open a support ticket in the client area and a technician will be happy to advise you.
  • Items in blue must be CHMOD 0777, or fully writeable (IUSR_<server-name> "Full Control") on a Windows server.
  • Items in black must be CHMOD 0755, or normal values for a folder on a Windows server.
  • Items in red must be CHMOD 0777 (or fully writeable on a Windows server - IUSR_<server-name> "Full Control") for installation, and then can be CHMOD 0644 (or normal values for a file on a Windows server).
  • Items with * must be recursively performed to affect all sub-folders and files.
  • admin
  • blog
    • colorpicker
    • fonts
  • cache *
  • ccs_files *
  • conf_global.php
  • converge_local
  • downloads *
  • hooks *
  • interface
  • ips_kernel
  • lofiversion
  • public
    • ipc_blocks *
    • js
    • min
    • resources
    • style_avatars
    • style_captcha
    • style_css *
    • style_emoticons *
    • style_extra
    • style_images *
  • screenshots *
  • uploads *
On a server that uses suPHP, all folders must be set to 0755, and all files to 0644, initially. The software may write some of its cache files at 0777, but those can be safely ignored If you're not sure what suPHP is then you can probably safely ignore this note.

Note that upon successful installation, you may CHMOD conf_global.php back to just being readable without being writable. On many servers this corresponds to 0644.

If you are installing other applications like IP.Gallery, IP.Content, etc. you can upload them along with your install and everything will install at the same time.

Step Four: Installing

You should now run the installer file through your web browser by entering the URL to it into your browser address bar (if you have followed our example, type in domain.com/forums/admin/install, naturally subsituting 'domain.com' for your web address).

If there are any issues with the server set up, files, or CHMOD values of your files, you will be presented with warnings here to correct those before proceeding. Any issues that are found here will normally require you to correct those before installation can occur, otherwise, follow the onscreen instructions.

When you get to the form asking where you would like your IP.Board installed to, you can usually leave the values as they are as the software will do its best to automatically detect the location you are installing.

You can find your license key in the client area by clicking your purchase. Your license key activates additional services like the Spam Monitoring Service, Visual Skin Editor, etc. See above screenshot for location.

You will need your database information for the install that you obtained in step one. The SQL host can usually remain as "localhost" unless your provider has informed you otherwise. You can generally leave the "SQL Table Prefix" as blank, unless you are sharing the database with third party software, i.e. perhaps WordPress. If unsure about the MySQL Table Type simply leave as MYISAM.

When asked for your administrator login information, simply enter the information you would like to login to your community and the Administration Control Panel ("Admin CP or ACP"). It's important you remember this as you will use this information as soon as the installer is finished to login to your community to start the fun process of managing it.

Once the installer is finished, follow the link and to log into your newly installed community with the information you set for your administrator account. Once you are logged into the board, you can click on the "Admin CP" link found in the navigation bar to access the Administration Control Panel.

Further Assistance
Should you require further assistance please either contact support via your client area or make a new topic and ask in the Technical Support forum for IP.Board.

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