Contact Us

If you have any comments or questions about IPS or its products, we'd love to hear from you on one of the contact methods below. If you're a customer requiring support, our technicians are on hand to help you via our client area.
Photo of our office
Our office in Forest, VA

Email

Sales and Accounts: sales@invisionpower.com
Billing Assistance: billing@invisionpower.com

Telephone and Fax

Toll Free (within U.S.): 1-800-901-5491
Outside U.S.: +1 434-316-7201
Fax: +1 434-316-7206

Postal Mail

Invision Power Services, Inc.
1115 Vista Park Drive, Suite C
Forest, VA 24551

Tech Support Hours


Monday - Friday: 9:00 am to 6:00 pm EST
Saturday and Sunday: Closed

During off hours, technical support representatives are still available in our client area ticket system. Email and ticket support is staffed 24 hours a day.


Billing, Sales & Customer Service Hours


Monday - Friday 9:00 am to 5:00 pm EST
Saturday and Sunday: Closed

In the event you need assistance during a time we are closed you can either email us or leave a message and we will promptly return your phone call.

Times listed are Eastern Standard Time (EST)


Piracy Reports

If you are aware of unauthorized distribution or use of IPS products, please report it to us by using this form. Thank you.


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