We are able to accept major credit & debit cards and PayPal.
Absolutely - all sensitive data is encrypted and secured. We use industry-standard 128-bit SSL encryption during the order process and when accessing the client area. Please read our privacy policy for more information.
We manually approve all orders from new customers for fraud using multi-point checks. We ask that you allow up to 48 hours for your order to be approved, although it is usually much quicker. This measure protects us and our customers.
If you pre-paid for a year on a hosting account, we will refund your unused months. If your payment was made more than 90 days ago, you will be issued an account credit towards other purchases and renewals.
If you've got a question we haven't covered here, don't fret. Get in contact with us by phone or email, or even post in our pre-sales forum.
